Tel: +27 11 804 1727 | Cell: +27 84 541 6053 | Email: info@starbase.co.za

Your partner in headsets for 30 years

In light of the valuable support rendered to us by Starbase over the last few years, I have no hesitation in tendering my strongest recommendation to any prospective client who...

I should like to express our sincere appreciation to Starbase Telecoms for matching our needs, together with the great ability, energy and passion displayed by your staff- Joe Malatji, Galileo

"I have no hesitation in recommending Starbase to any company"- Carl Craemer - ArrowTel

"I value their recommendations when selecting headsets and their advice that is given freely in the maintenance and upkeep of the products"- Laurette Inglis - MRP Customer Service

"The level of integrity demonstrated by the Starbase staff is rare indeed nowadays" - Danie Vermaak, ISDX Product Manager - Dimension Data

"It was a pleasure to know that we could leave everything in the hands of Starbase Telecoms. From day 1 everything was handled so professionally." - A. Greeff - Manager...

Although many of today's business managers realise the necessity of headsets in the modern workplace, there are still some who regard headsets as 'Call Centre Only' equipment or as costly, "nice-to-have" extras. These are the facts:

Increased Efficiency and Productivity

In an independent study, H.B. Maynard and Company discovered that the use of telephone headsets provided:

  • An increase in typing speed of up to 43%
  • An increase in call response time of up to 72%
  • A reduction in call placement time of up to 44%
  • A reduction in hang-up time of up to 58%

In addition to the above, it was also noted that telephone headset users managed to reduce their overall error rate and improve their service record. Full-time headset users placed an average of 16 more calls per day!

Health Benefits

Anyone who uses the phone for more than two hours per day is susceptible to work related neck and upper back injuries. This condition, sometimes referred to as 'phone-neck', is caused when the telephone receiver is cradled between one's neck and shoulder. 2½ million workdays are lost each year through these types of injuries.

The Santa Clara Valley Medical Centre found that telephone headsets reduced neck, shoulder and upper back muscle tension by up to:

  • 41% while reading
  • 31% while typing
  • 37% while writing

Can your company afford not to use headsets?

About Us

Starbase Telecoms (est. 1989) is the longest established telephone headset supplier in South Africa.

We have seen the industry develop and have lead the way in adapting and diversifying as our electronic world has changed shape.

Our commitment to high-grade customer service along with our well-managed repair centre, ensures that we are well placed to provide you with all your headset requirements, advice, training and after-sales service.

More about us

Testimonials

In light of the valuable support rendered to us by Starbase over the last few years, I have no hesitation in tendering my strongest recommendation to any prospective client who...

I should like to express our sincere appreciation to Starbase Telecoms for matching our needs, together with the great ability, energy and passion displayed by your staff- Joe Malatji, Galileo

"I have no hesitation in recommending Starbase to any company"- Carl Craemer - ArrowTel

"I value their recommendations when selecting headsets and their advice that is given freely in the maintenance and upkeep of the products"- Laurette Inglis - MRP Customer Service

"The level of integrity demonstrated by the Starbase staff is rare indeed nowadays" - Danie Vermaak, ISDX Product Manager - Dimension Data

"It was a pleasure to know that we could leave everything in the hands of Starbase Telecoms. From day 1 everything was handled so professionally." - A. Greeff - Manager...

Contact Details

Tel: +27 11 804 1727
Cell: +27 84 541 6053

OFFICE HOURS

Mon-Thurs: 08:00 - 17:00
Fridays: 08:00 - 16:00

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