In light of the valuable support rendered to us by Starbase over the last few years, I have no hesitation in tendering my strongest recommendation to any prospective client who...
I should like to express our sincere appreciation to Starbase Telecoms for matching our needs, together with the great ability, energy and passion displayed by your staff- Joe Malatji, Galileo
"I have no hesitation in recommending Starbase to any company"- Carl Craemer - ArrowTel
"I value their recommendations when selecting headsets and their advice that is given freely in the maintenance and upkeep of the products"- Laurette Inglis - MRP Customer Service
"The level of integrity demonstrated by the Starbase staff is rare indeed nowadays" - Danie Vermaak, ISDX Product Manager - Dimension Data
"It was a pleasure to know that we could leave everything in the hands of Starbase Telecoms. From day 1 everything was handled so professionally." - A. Greeff - Manager...
Crisp, clear communication is of paramount importance when dealing with one’s customers. Headsets play an integral part in this. Sourcing the correct hands-free solution is vital if you want comfortable, efficient agents who will perform at their best and keep your customers satisfied.
Starbase Telecoms, SA’s largest independent headset distributor, has more than 15 years experience in the supply and service of telephone headsets. Here is some useful 'inside-information' that will assist you in choosing a vendor and hands-free product that suits your needs. These points are in no particular order as they are all equally important.
Although many of today's business managers realise the necessity of headsets in the modern workplace, there are still some who regard headsets as 'Call Centre Only' equipment or as costly, "nice-to-have" extras. These are the facts:
In an independent study, H.B. Maynard and Company discovered that the use of telephone headsets provided:
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